|
|
 |
|
| |
|
Spam policy
SRO is proactively against the rampant abuse of internet email for unsolicited marketing and we do not tolerate our servers being used to send or receive
spam (unsolicited bulk) email. SRO clients agree to terms of service which include an Acceptible Use Policy prohibiting
transmiting or facilitating spam. If you receive unsolicited email from a SRO customer, please report it (with all headers!) to
. Any user found to knowingly violate our SPAM policy will be terminated.
SRO uses a custom combination of dynamic firewalls, realtime "blacklists" (RBLs), SpamAssassin, Greylisting and other methods to restrict email from spam networks. This dramatically reduces the amount of spam received by our customers, but will occasionally cause valid messages from users on blocked hosts to sent to the SPAM folder. To resolve the issue, forward a copy of the message (including our SPAM header) to the sender or their provider. For more information about SRO spam blocking methods, please read this notice.
Spam Controls:
SRO Hosting control panel provides our customers complete control over spam filtering, including the option to blacklist and whitelist individual senders as well as adjust sensitivity and/or disable spam and virus scanning if needed.
Definition of UBE (Unsolicited Bulk E-mail), or spam:
- Use of SRO hosted domain or server to send any message, promotional material or other form of solicitation via e-mail not explicitly requested or permitted by the recipient.
- Unsolicited postings to newsgroups advertising any IP or URL hosted by SRO Hosting
- Use of web pages set up on other ISPs which allow spamming by directly or indirectly referencing domains or IP addresses hosted by SRO Hosting.
- Advertising, transmitting, or otherwise making available any software, program, product, or service that is designed to facilitate a means to spam.
- Forging or misrepresenting message headers, in whole or in part, to mask the true origin of the message.
Penalties for Spamming:
SRO reserves the right to terminate, without warning, any account violating our anti-spam policy. Use of SRO services constitutes acceptance of this policy. SRO may, at its option, charge $75 per validated spam complaint received for any domain or IP on our network. These charges are non-refundable and will be invoiced to the owner of the domain or server at the time of complaint notification. SRO will determine at it's discretion what is considered "spam" or "UCE" and determine from available evidence whether this was the actual intent of the customer.
|
|
|
|
|
|
|
|
|
 |
| |
|
|
